Privacy Policy

This privacy policy discloses the privacy practices for Experience Miami Beach app. This privacy policy applies solely to information collected by this app. It will notify you of the following:

Information Collection, Use, and Sharing 
The Miami Beach Visitor and Convention Authority (MBVCA) are the sole owners of the information collected in this app. The MBVCA only has access to/collect information that you voluntarily give us via email or other direct contact from you. The MBVCA will not sell or rent this information to anyone.

The MBVCA will use your information to respond to you, regarding the reason you contacted us. The MBVCA will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, the MBVCA may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can also reach out to us at any time to do the following:

   • See what data the MBVCA has about you, if any.

   • Change/correct any data the MBVCA have about you.

   • Have us delete any data the MBVCA has about you.

   • Express any concern you have about the MBVCA’s use of your data.

To contact us, visit or scroll to the bottom of this page.

Data Retention and Deletion Policy 
The MBVCA may retain any data we have collected from you for a period of time, which may vary based on specific programs and use cases. After the expiration of the specific retention period, your personal data will then be deleted. If there is any data that we are unable to completely delete from our systems for technical reasons, we will take appropriate measures to prevent its continued use.

In order to use this app, a user must first must download it from the appropriate app store based on their mobile device. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about information regarding our app.

The MBVCA takes precautions to protect your personal user information. When you submit sensitive information via our app, your information is protected both online and offline.

Wherever the MBVCA collects sensitive information, said information is encrypted and transmitted to the MBVCA in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While the MBVCA uses encryption to protect sensitive information transmitted online, the MBVCA also protects your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which the MBVCA store personally identifiable information are kept in a secure environment.

The Experience Miami Beach app does not use cookies.

This app site contains links to other sites. Please be aware that the MBVCA is not responsible for the content or privacy practices of such other sites. The MBVCA encourages its users to be aware when they leave the MBVCA site and to read the privacy statements of any other site that collects personally identifiable information.

The MBVCA’s Privacy Policy may change from time to time and all updates will be posted on this page.

If you wish to connect with us – or feel that the MBVCA is not abiding by this privacy policy – please use the following contact information:
777 17th Street, Suite 402A
Miami Beach, FL 33139

For a web version of this privacy policy, please visit

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