TRAIN FOR TOMORROW WITH FORBES TRAVEL GUIDE

Welcome to the Forbes Travel Guide Online Hospitality Training Program! This free resource is available to all City of Miami Beach-based employees, and provides dynamic, web-based learning courses for improving your hospitality skills and elevating the guest experience.

This amazing program is proudly offered to you by the Miami Beach Visitor and Convention Authority, in partnership with the Greater Miami and The Beaches Hotel Association.

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Leadership Level Online Webinar 

This free virtual hospitality training session will take place July 8, 2024 and will discuss Leading Service: How to Reward Effectively by Getting Creative and Harnessing the Power of Thank You. The session will be 90 minutes in duration, followed by a 15-minute Q&A with your Forbes Travel Guide Executive Trainer.

*Note: In order to receive your digital badge, interested participants must register individually and include an email address*

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Frontline Level Online Webinar 

This free virtual hospitality training will take place July 8, 2024 and will focus on Guest Comfort and Convenience: What is Luxury? The session will be 60 minutes in duration, followed by a 15-minute Q&A with your Forbes Travel Guide Executive Trainer.

*Note: In order to receive your digital badge, interested participants must register individually and include an email address*