TRAIN FOR TOMORROW WITH FORBES TRAVEL GUIDE

Welcome to the Forbes Travel Guide Online Hospitality Training Program! This free resource is available to all City of Miami Beach-based employees, and provides dynamic, web-based learning courses for improving your hospitality skills and elevating the guest experience.

This amazing program is proudly offered to you by the Miami Beach Visitor and Convention Authority, in partnership with the Greater Miami and The Beaches Hotel Association.

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Leadership Level Webinar 

This free virtual hospitality training is offered quarterly and is 90-minutes in duration, followed by a 15-minute Q&A session with your Forbes Travel Guide Executive Trainer.

  • Next Session: Fall of 2025​​​​​​​

​​​​​​*Note: In order to receive your digital badge, interested participants must register individually and include an email address*


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Front-line Level Webinar 

This free virtual hospitality training session is offered quarterly and is 60-minutes in duration, followed by a 15-minute Q&A with your Forbes Travel Guide Executive Trainer.

  • Next Session: Fall of 2025

*Note: In order to receive your digital badge, interested participants must register individually and include an email address*